Our products are subject to the following terms and conditions:

1. There is a strict no refund policy for digital products and content (including PDF downloads and online material) made available as these are considered intangible. Therefore, the purchase of our digital products/content is deemed “used” after download or opening, and all purchases of digital products/content made on www.soulfulconceptions.com are non-refundable or exchangeable.
2. We hold a no refund, exchange-only policy for the physical product of the Fertility Ball Method®. If you feel the set is defective, please email us (connect@livinglela.com) stating the issue with an attached photo or video and we will ship you another ball set.

Living Lēla, LLC (home to Soulful Conceptions™) reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings without prior notice.